10 Unique Adjustments in Your Leadership Strategy for Increased ROI
In the quest for a higher return on investment, leaders from various industries have made pivotal adjustments to their strategies. From integrating emotional intelligence to empowering teams for decentralized decision-making, we’ve compiled ten unique insights, including those from CEOs and presidents, to guide you in enhancing your leadership for better ROI.
- Integrate Emotional Intelligence
- Adopt Radical Transparency to Boost Productivity
- Implement Flexible Accountability
- Leverage Data-Driven Decision-Making Process
- Delegate Tasks for Team Growth and Effectiveness
- Encourage Continuous Feedback
- Work Alongside Your Team
- Shift to Proactive IT Management
- Focus on Individual Strengths
- Empower Teams for Decentralized Decision-Making
Integrate Emotional Intelligence
One unique adjustment that significantly increased ROI in my leadership strategy was integrating emotional intelligence (EI) at the foundational level. This shift didn’t just improve relationships or communication—it became the cornerstone of our entire business approach, leading to enhanced confidence, communication, and decision-making across the team.
By embedding EI into daily operations, we focused on increasing self-awareness and emotional regulation. A key mindset shift was embracing the idea that everything happens for us, not to us, which empowered us to better control our emotions and respond thoughtfully rather than react impulsively to challenges. This approach improved communication within the team and with clients, leading to more productive interactions.
We also emphasized focusing on what we could control in the moment, rather than getting bogged down by outcomes beyond our influence. This reduced stress, increased agility, and fostered a culture of trust and intentionality. As a result, we aligned our daily actions with core goals and values, leading to better customer experiences, increased engagement, and the development of innovative strategies.
This emotionally intelligent environment enabled us to stop chasing outcomes with a scattered approach and instead strategically align our efforts, naturally leading to better revenue and profit strategies.
For others looking to adopt this adjustment, start by cultivating your emotional intelligence. Become more aware of your emotions, learn to regulate them, and focus on responding rather than reacting. Encourage your team to adopt this mindset as well, building a culture where intentionality and emotional awareness are prioritized. By shifting the focus from controlling outcomes to controlling what you can, and trusting the process, you’ll enhance leadership effectiveness and drive significant improvements in ROI through better customer experiences, communication, and innovative strategies.
Christopher Salem
Business Executive Coach – Corporate Trainer – Business Acceleration Strategist, CRS Group Holdings LLC
Adopt Radical Transparency to Boost Productivity
As a tech CEO, I streamline communication across our firm by introducing a strategy I call “Radical Transparency.” Every week, our entire team scrutinizes every ongoing project on a shared virtual platform—from coding decisions to marketing campaigns. This fosters a culture of open conversation and constructive criticism, boosting overall productivity and dramatically enhancing our ROI. The key to adapting this strategy is building a trusting work environment where everyone is freely able to voice their opinions and ideas.
Abid Salahi
Co-Founder & CEO, FinlyWealth
Implement Flexible Accountability
One unique adjustment I’ve made in my leadership strategy that significantly boosted ROI was implementing a “flexible accountability” approach. This strategy involved giving team members greater autonomy over their work schedules and methods while holding them accountable for their outcomes, rather than micromanaging their processes.
For example, instead of enforcing rigid work hours or specific task procedures, we set clear, measurable goals and deadlines, and trusted our team to find the most effective way to achieve them. This shift not only increased productivity but also improved employee morale and creativity, as team members felt more empowered and less constrained by traditional work structures. The result was a noticeable increase in the quality of work and overall ROI.
Others can adapt this approach by first establishing clear objectives and expectations with their teams. It’s crucial to communicate the importance of accountability while also providing the flexibility for team members to choose how they meet these goals. Regular check-ins and performance reviews can help ensure that everyone stays on track while also offering support and guidance when needed. This balance between autonomy and accountability can drive significant improvements in both employee satisfaction and business outcomes.
Jamie Frew
CEO, Carepatron
Leverage Data-Driven Decision-Making Process
I implemented a data-driven decision-making process that allowed for more accurate forecasting and resource allocation. That involved aligning teams with critical metrics and Key Performance Indicators (KPIs), leading to more informed decisions and quicker pivots when necessary. I trained mid-level managers to make strategic decisions for swift executions while encouraging creativity and innovation. These strategies resulted in a significant increase in ROI.
Others can adapt to data-driven decision-making by identifying the most critical data points relevant to business goals. Begin by investing in analytics tools that provide real-time data, and ensure that your team is trained to interpret and act on this information. Next, establish regular review sessions where the team analyzes results and adjusts strategies accordingly.
Shane Hurley
CEO, RedFynn Technologies
Delegate Tasks for Team Growth and Effectiveness
One adjustment I have made is becoming more comfortable delegating tasks to others. It’s easy to have a mindset of “If you want a job done right, do it yourself,” but that will inhibit your own growth and your team’s professional development. Hand off projects, give your team coaching, and be okay with seeing them stumble at times. That’s the only way your team can grow, and your organization can become more effective over time.
Scott Shrum
President & COO, Hennessey Digital
Encourage Continuous Feedback
One unique adjustment that significantly increased ROI was encouraging a feedback-loop culture focused on continuous, real-time feedback across all levels of the organization.
We’ve fostered a culture of continuous improvement by opening up channels for feedback, acting swiftly on suggestions, and making feedback a two-way process between leaders and employees.
I’ve found that this approach has boosted employee engagement and morale, led to faster problem-solving and greater innovation, and, in turn, driven a higher ROI.
Craig Bird
Managing Director, CloudTech24
Work Alongside Your Team
Every Friday afternoon, I dedicate two hours to working alongside my team on various job sites. This hands-on approach has had a remarkable impact on both team morale and our bottom line.
For instance, during one Fix-It Friday, I noticed one of my newer employees struggling with a tricky plumbing issue. By working together, I was able to teach him a more efficient technique that cut the job time nearly in half. This not only improved our profitability on that job but also equipped the employee with skills to handle similar situations in the future.
This strategy has led to a 15% increase in overall job efficiency and a 20% boost in employee satisfaction, directly impacting our ROI. It’s also given me invaluable insights into day-to-day operations, helping me make more informed business decisions.
John Cammidge
Handyman, Handyman John
Shift to Proactive IT Management
I’m focusing on proactive IT management rather than reactive support. At Tech Advisors, we used to wait for issues to arise before addressing them, often leading to downtime for our clients. Shifting to a proactive approach involved implementing regular system audits and maintenance schedules.
This adjustment significantly impacted our ROI. Clients started viewing us as a strategic partner rather than just a service provider. As a result, we saw a substantial increase in client retention and referrals, leading to steady business growth.
I advise regularly assessing potential issues before they become problems. Establish a routine for system checks and maintenance. My approach can lead to higher client satisfaction and long-term business success.
Konrad Martin
CEO, Tech Advisors
Focus on Individual Strengths
There is one unique adjustment I have made, which is integrating a more personalized approach and focusing on individual strengths. By understanding and leveraging each member’s unique talents, productivity, engagement, and ROI are able to increase.
Adapting this strategy includes taking the time to assess team members’ strengths and weak points and then creating a personalized development plan that aligns with the company and the individual’s career path—fostering a motivated, driven team.
Nienke Burger
Client Relations & Business Development, CURATED.
Empower Teams for Decentralized Decision-Making
As the current Founder & CEO of Insight Sales, a company specializing in implementing RevOps processes and technologies, and a seasoned entrepreneur with over 14 years of expertise, I have founded three companies, achieving two profitable exits and consistently driving growth and innovation.
In one of my ventures within the healthcare technology sector, I adopted a leadership strategy that emphasized empowering operational teams and frontline employees to make decisions independently (following the company strategy and guidelines), without the need for middle-management approval. We implemented this approach because the sector demands professionals who convey greater authority and seniority. This created a more horizontal leadership structure, where decision-making authority is distributed more evenly across the organization rather than concentrated at the top.
The result was a significant increase in agility and responsiveness, with a 40x rise in MQLs and SQLs, and a 20% boost in ROI. By decentralizing authority, we not only accelerated growth but also fostered a culture of ownership and accountability throughout the company.
Renato Ferreira
Founder & CEO, Insight Sales
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